Frequently Asked Questions
Everything you need to know about your Black Buffalo experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental United States. International orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your process.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring your favorite fitting garment and comparing it to our charts for the most accurate fit.
Are your materials sustainably sourced?
At Black Buffalo, we prioritize ethical manufacturing. Our premium fabrics are sourced from suppliers who meet strict environmental and labor standards.
Can I change or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You have a 60-minute window after placement to request changes or cancellations via our support team.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.